CELPIP Writing Topics for Task 1 and Task 2

A meal-delivery subscription has charged you twice for the same month. Write to customer service, explain the problem, describe the impact and request a solution.

Your apartment building's elevator has been unavailable repeatedly. Write to the property manager, explain the problem, describe how residents are affected and request action.

Your employer changed your shift with very little notice. Write to your supervisor, explain the difficulty and suggest a workable scheduling arrangement.

You enrolled in an evening course but one required class conflicts with your work schedule. Write to the program coordinator and request an alternative.

A local recreation centre plans to remove a study room to create more storage. Write to the manager, explain why the room matters and propose another solution.

A hotel room you booked did not match the features advertised online. Write to the hotel manager, describe the differences and request an appropriate resolution.

Garbage collection has been missed twice on your street. Write to the municipal service department, explain what happened and suggest how communication could improve.

A new appliance stopped working shortly after purchase. Write to the store, describe the fault, explain what troubleshooting you tried and state what you want the store to do.

You attended a community festival where several advertised activities were unavailable. Write to the organizer, give constructive feedback and suggest improvements for the next event.

Two classes included in your new fitness membership have been cancelled repeatedly. Write to the manager, explain the inconvenience and request a practical alternative.

You are considering a professional training program but the website does not explain the weekend schedule. Write to the school asking for the information you need before enrolling.

You missed an important volunteer shift because of an unexpected transportation problem. Write to the coordinator, apologize, explain what happened and offer a way to make up the time.

Employees waste time searching for shared tools because storage areas are poorly labelled. Write to your manager, explain the problem and suggest an improved system.

A bus route you use has become unreliable during the evening. Write to the transit agency, give specific examples and request a service improvement.

Your library has reduced evening hours during exam season. Write to the library manager, explain how the change affects users and recommend an alternative schedule.