CELPIP Writing Sample Answers: Task 1 Email + Task 2 Survey

Dear Recreation Centre Manager, I am writing regarding the Tuesday evening fitness class included in my new membership. During the past two weeks, the class has been cancelled on the same day, and both notices arrived less than an hour before the scheduled start time. These late cancellations have been inconvenient because I travel directly from work and organize my evening around the class. Last Tuesday, I had already spent nearly forty minutes commuting to the centre when I saw the cancellation message. I understand that an instructor may occasionally be unavailable, but repeated last-minute changes make the program difficult to rely on. Could you please provide earlier notification whenever possible and allow affected members to book an alternative class without an extra charge? A make-up session on another evening would also be helpful. Thank you for looking into this matter. I would appreciate an update on how future cancellations will be handled. Kind regards, Alex

I believe the library should extend its weekday hours until 10 p.m. This option would make the service more useful to residents whose work or school schedules prevent them from visiting during the afternoon. First, many people commute home after 6 p.m. By the time they eat dinner or take care of family responsibilities, the library may already be preparing to close. Two additional evening hours would give these residents enough time to borrow materials, use study space or receive staff assistance without rushing. Second, longer weekday hours would especially benefit students and shift workers. A college student who finishes class at 7 p.m., for example, could still use a quiet study area and access reference materials before going home. Opening earlier on weekends would help some people, but many residents already have more flexibility on Saturday and Sunday mornings. For these reasons, extending weekday hours would serve a larger range of users and make the library more accessible throughout the working week.